OCR Service Information Blog

Forum for talking about OCR service as offered by an ASP

HIPAA Compliant Fax

Kevin McQueen - Tuesday, February 09, 2010
HIPAA compliant Fax For The Record

It is common for our OCR applications to be integrated with eFax; and since we have a vertical solution for Health-care companies that process paper EOB's, I track HIPAA compliance as it relates to Internet Fax.  I've also had experience with this subject as MCI's Product Manager for their network fax service.  I recently ran across an article from a fax service provider that implied that fax-to-email and email-to-fax is HIPAA complaint.  This is not correct as the PHI is traveling over the internet.  For Internet Fax with PHI to be HIPAA compliant, it must travel over a VPN if connecting applications, or the PHI must be encrypted, like a password protected PDF, if sending via fax-to-mail because the image is traveling over the internet. 
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